- Your reservation must be booked & confirmed direct through a Distinction Hotels website
- Rates are compared, based on
- The same currency – NZD
- Both prices are compared Exclusive of NZ GST
- Exclusive of other site booking fees
- Same hotel
- Same room type
- Same dates
- Same number of guests
- Same Terms & Conditions
- Best Rate Guarantee applies to room rates only, not package deals
- The Best Rate Guarantee is applicable only to Publicly published rates. Does not include Corporate, government or group rates. Vouchered and frequent guest membership offers
- The lower rate must still be viewable on line, when making your claim
- The best Price Guarantee excludes any third party site that offers a deal, without advising the hotel name, rate, until such time as the booking is confirmed. It also excludes rates booked through an auction or bidding website.
- Any claims must be made within 48 hours of the booking being confirmed at your Distinction Hotel of Choice. If you believe a better rate was available on another site at the time of booking, contact the Hotel directly, for immediate assistance.
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